IT support (Helpdesk)
If you have IT questions, you are welcome to visit the Helpdesk, which can be located on the ground floor at Drottning Kristinas Väg 37.
The Helpdesk is open all weekdays with the exception of public holidays. It is closed for lunch every day from 11.00-12.00.
Help by e-mail and phone
You can also receive IT support by e-mail and phone Monday to Thursday.till 17:oo hrs.
Order service/reporting a fault
Reporting of faulty IT systems and services is done on the Swedish Defence University's service portal.
Go to the service portal (in Swedish)
On the last Friday of each month, the IT department carries out system maintenance from 15.00 until 08.00 the following Monday. This means that networks and all systems are unavailable at these times.