If you have IT questions, you are welcome to visit the IT-service desk, which is located on the ground floor at Drottning Kristinas Väg 37.

Opening hours

The Helpdesk is open all weekdays with the exception of public holidays. It is closed for lunch every day from 11.00-12.00.

Monday: 09.00-15.00
Tuesday-Thursday: 08.00-15.00
Friday: 08.00-14.00
Closed for lunch 11.oo-13.00

Help by e-mail and phone

You can also receive IT support by e-mail and phone Monday to Thursday until 17:oo hrs. or 08-553 425 45

Order service/reporting a fault

Reporting of faulty IT systems and services is done on the Swedish Defence University's service portal.

Go to the service portal (in Swedish)

System maintenance

On the last Friday of each month, the IT department carries out system maintenance from 15.00 until 08.00 the following Monday. This means that networks and all systems are unavailable at these times.